Customer Success Lead

About the role

You'll own a meaningful surface of MultiPost Studio end to end — from the problem statement through design, implementation, rollout and iteration. Our teams are small and cross-functional; there is no throwing work over a wall.

What you'll do

• Ship user-facing improvements every week and watch how they land.
• Write clear proposals; disagree well; commit once decided.
• Keep the bar high on reliability, accessibility and performance.
• Talk to customers regularly — the best ideas come from that.

What we look for

• A track record of shipping, not just planning.
• Comfort with ambiguity and a bias toward the simplest thing that works.
• Strong written communication — we're async-first.

Compensation

Transparent bands, real equity, and the same offer regardless of where you live. Details shared in the first call.